Frequently Asked Questions
Everything you need to know about shopping with CAVÉ.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags still attached. Refunds are processed back to the original payment method.
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. Our garments are designed with a modern fit; if you are between sizes, we recommend sizing up.
Are your materials sustainably sourced?
At CAVÉ, we prioritize ethical production. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
